Extension setup
Start with the connection flow if the browser extension is not paired with your AIEO account yet.
Contact paths for the extension and web app.
AIEO support starts with the product surface involved: extension setup, signed-in account controls, AIEO Paths, or a specific Screen Ask or saved-workflow issue.
Account controls
Use the web app for account state, billing portal access, export, deletion, and privacy settings.
AIEO Paths
For workflow recommendations, include the goal, budget, skill level, and tools already available.
Product questions
Include the browser, extension state, and supported AI page where the issue appears.
Support form
Send the details support needs to troubleshoot the extension, account, or policy surface. For account-specific requests, use the same email as your sign-in.
Details that help support.
These fields keep troubleshooting tied to the extension-first product model instead of sending every issue into the same generic route.
Whether the extension is connected
The browser and page involved
Whether Screen Ask returned an error or was blocked
For Paths, the goal and tools you entered
The signed-in account email if the issue is account-specific