One Medical

Primary Care

Comprehensive annual physicals, preventive screenings, and ongoing management of chronic conditions like diabetes or hypertension.

Urgent Care

Same-day appointments for non-emergency issues such as infections, minor injuries, or sudden illnesses.

Virtual Care

24/7 access to medical advice, diagnosis, and treatment via video visits or secure messaging through the One Medical app.

Mental Health Services

Integrated therapy and psychiatric care for anxiety, depression, stress, and other mental health concerns.

Pediatric Care

Routine check-ups, vaccinations, and sick visits for children and adolescents.

Employer Health Programs

Customized healthcare solutions for businesses, including on-site clinics and wellness programs for employees.

What is One Medical?

One Medical is a membership-based primary care practice that offers in-person and virtual healthcare services in New York and other major cities. The business focuses on convenience, accessibility, and personalized care, combining digital tools with traditional medical visits to improve patient outcomes.

How is One Medical different from traditional primary care?

Unlike traditional primary care, One Medical offers same-day appointments, 24/7 virtual access to providers, and a mobile app for managing health records, prescriptions, and communications. Their membership model ensures longer appointment times and a more personalized experience compared to typical insurance-based practices.

Who can benefit from One Medical’s services?

One Medical is ideal for individuals, families, and employers in New York who value convenience and proactive healthcare. It’s particularly beneficial for busy professionals, those managing chronic conditions, or anyone seeking a blend of in-person and virtual care options.

Does One Medical accept insurance?

Yes, One Medical accepts most major insurance plans in New York. They also offer a membership option for those without insurance or who prefer a direct-pay model, which includes access to all services for a flat annual fee.

What services does One Medical provide?

One Medical offers primary care, urgent care, virtual visits, mental health services, pediatric care, and employer health programs. They provide everything from routine check-ups and preventive screenings to chronic disease management and urgent care for minor illnesses.

How do I book an appointment at One Medical?

Appointments can be booked online or through the One Medical app, with options for same-day or future visits. Patients can choose between in-person visits at their New York clinic or virtual consultations with a provider.

Can I see a doctor virtually at One Medical?

Yes, One Medical offers 24/7 virtual care through their app, allowing patients to consult with providers via video visits or secure messaging. This service is ideal for non-emergency issues, follow-ups, or quick medical advice.

What areas does One Medical serve in New York?

One Medical has multiple clinic locations throughout New York City, including Manhattan, Brooklyn, and other boroughs. They also provide virtual care to patients across the state, ensuring accessibility regardless of location.

How much does One Medical cost?

One Medical operates on a membership model, with annual fees typically ranging from $199 to $299 for individuals, depending on the plan. This fee covers access to all services, including virtual care and same-day appointments. Insurance may cover additional costs for visits and treatments.

Does One Medical offer mental health services?

Yes, One Medical integrates mental health services into their primary care model, offering therapy and psychiatric care for conditions like anxiety, depression, and stress. Patients can access these services through in-person visits or virtual consultations.

Is One Medical suitable for children?

Absolutely. One Medical provides pediatric care, including well-child visits, vaccinations, and sick visits for children and adolescents. Their family-friendly approach ensures that both parents and children receive coordinated care.

How does One Medical compare to urgent care centers?

One Medical offers many of the same services as urgent care centers, such as treatment for minor illnesses or injuries, but with the added benefits of a primary care relationship. Unlike urgent care, One Medical provides continuity of care, longer appointment times, and 24/7 access to providers through their app.

Can employers use One Medical for their employees?

Yes, One Medical partners with employers to provide customized healthcare solutions, including on-site clinics, wellness programs, and virtual care options. Their employer programs are designed to improve employee health and productivity while reducing healthcare costs.

What should I do in a medical emergency?

One Medical is not an emergency care provider. In case of a medical emergency, such as chest pain, severe injury, or difficulty breathing, you should call 911 or go to the nearest emergency room immediately.

How do I refill a prescription with One Medical?

Prescription refills can be requested through the One Medical app or by messaging your provider directly. The team will review your request and send it to your preferred pharmacy, often within 24 hours for non-controlled substances.

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