Apple Store SoHo

Product Sales

Purchase the latest iPhones, MacBooks, iPads, Apple Watches, and accessories with hands-on demos.

Genius Bar Support

Schedule appointments for technical support, repairs, and troubleshooting for Apple devices.

Today at Apple Sessions

Attend free workshops on photography, coding, music, art, and productivity using Apple products.

Trade-In Program

Trade in eligible devices for credit toward new Apple products or receive an Apple Gift Card.

Personal Setup

Get help setting up new devices, transferring data, and optimizing settings for your needs.

AppleCare+

Purchase extended warranty and accidental damage coverage for Apple devices.

What is the Apple Store SoHo?

The Apple Store SoHo is an official Apple retail location in New York City offering the latest Apple products, accessories, technical support, and free educational workshops. Customers can explore devices like iPhones, MacBooks, and Apple Watches, receive expert advice, and attend creative sessions at the Apple Store SoHo.

Where is the Apple Store SoHo located?

The Apple Store SoHo is located in Manhattan’s SoHo neighborhood at 103 Prince Street, New York, NY 10012. It’s easily accessible by public transportation and is open seven days a week with extended hours.

What products are available at the Apple Store SoHo?

The Apple Store SoHo carries the full range of Apple products, including iPhones, MacBooks, iPads, Apple Watches, AirPods, HomePods, and accessories like cases, chargers, and adapters. Customers can also find software and services like Apple Music and iCloud.

Does the Apple Store SoHo offer repairs?

Yes, the Apple Store SoHo provides repair services through the Genius Bar. Customers can schedule appointments for hardware and software issues, battery replacements, screen repairs, and other technical support for Apple devices.

How do I book a Genius Bar appointment at the Apple Store SoHo?

Genius Bar appointments at the Apple Store SoHo can be booked online via the Apple Support website or the Apple Support app. Walk-in appointments may also be available, but scheduling in advance is recommended for faster service.

What are Today at Apple sessions?

Today at Apple sessions are free workshops hosted at the Apple Store SoHo, covering topics like photography, video editing, coding, music production, and art. These sessions are designed for all skill levels and often feature hands-on activities using Apple products.

Can I trade in my old device at the Apple Store SoHo?

Yes, the Apple Store SoHo offers a trade-in program where customers can exchange eligible devices for credit toward new Apple products or receive an Apple Gift Card. The store staff can assess the device’s value and process the trade-in on-site.

Does the Apple Store SoHo offer financing?

Yes, the Apple Store SoHo provides financing options, including the Apple Card Monthly Installments program, which allows customers to pay for eligible Apple products over time with no interest. Other payment methods like credit cards and PayPal are also accepted.

Is the Apple Store SoHo open on weekends?

Yes, the Apple Store SoHo is open seven days a week, including weekends. Hours may vary, so it’s best to check the store’s official page on Apple’s website for the most up-to-date information.

What makes the Apple Store SoHo different from other electronics stores?

The Apple Store SoHo stands out for its hands-on product demos, personalized service from Apple Specialists, and free creative workshops. Unlike traditional electronics retailers, the Apple Store SoHo focuses on education, support, and a seamless customer experience tailored to Apple products.

Can I buy Apple products online and pick them up at the Apple Store SoHo?

Yes, customers can purchase Apple products online and select the Apple Store SoHo as their pickup location. Orders are typically ready for same-day pickup, and store staff can assist with setup or questions upon arrival.

Does the Apple Store SoHo offer gift cards?

Yes, the Apple Store SoHo sells Apple Gift Cards, which can be used to purchase products, accessories, apps, and services both in-store and online. Gift cards are available in various denominations and can be purchased in-store or online.

What is the return policy at the Apple Store SoHo?

The Apple Store SoHo follows Apple’s standard return policy, allowing customers to return most products within 14 days of purchase for a full refund. Products must be in their original condition, and proof of purchase is required. Some exclusions apply, such as opened software.

Are there any competitors to the Apple Store SoHo in NYC?

Yes, competitors in NYC include Best Buy, B&H Photo Video, Microsoft Store, and other electronics retailers. However, the Apple Store SoHo specializes exclusively in Apple products and services, offering a unique experience with expert support and creative workshops.

Can I get help setting up my new Apple device at the Apple Store SoHo?

Yes, the Apple Store SoHo offers personal setup assistance for new devices. Apple Specialists can help transfer data, configure settings, and ensure your device is ready to use. This service is available for customers who purchase devices in-store or online.

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